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| Features |
E-commerce, after-sales service, purchasing, warehouse management, extranet, invoicing & dunning, multi-branding, multi-language: Get an overview of all features.
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Order Processing
- Unique client database with several shipping- and invoice addresses
- Categorizing of distribution channels
- Manual rebate definitions
- Despatch of offer by e-mail / fax or letter – according to client profile settings
- When despatched by e-mail: Link to system for online confirmatiton incl. confirmation by e-mail
- Various invoicing options: Once or periodically with individual partial amounts as well as individual invoice dates.
E-commerce
- e-store with shopping cart and extended payment possibilities
- Real-time stock availability check
- Backorder management
After-sales service
- Service management with warranty checks,
- Direct debiting with suppliers/brands
- Product exchange options
- Error codes for structured description of service cases allow a faster handling time
Purchasing / Warehouse Management
- Multi-warehouse management
- Real-time stock availability check
Extranet
- Client-relevant information at a glance:
- Online ordering
- Real-time stock availability check of ordered products
- Online repair status query
- Online statements of account / re-print invoices
- Estimates handling
- Pre-registration of service cases
Multi-Branding
- Management of various different brands
Multi-Language
- Multilingual user interface (G / F / E)
- Multilingual customer correspondence (G / F / I / E)
- Expandable at customer’s option
Invoicing & dunning
- Interfaces to accounting software
- Invoice data transfer
- Dispatch of statements of account by e-mail, letter or fax
- Account statements are shown in the extranet
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| Contact |
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